Lovora Help: Short Answers to Common Questions
Last updated: October 15, 2026 | Lovora is an adults-only (18+) service on which all content is generated by artificial intelligence.
Each page below answers one question about Lovora, in its first sentence, from the service’s own rules and code, and links to the longer document it summarises. For shorter answers to many more questions on a single page, see the FAQ.
1. Paying and plans
- How do I cancel Lovora? There is nothing to cancel: plans are one payment for a fixed period and never renew.
- Can I get a refund from Lovora? For an outage over 72 consecutive hours on Lovora’s side or a duplicate charge; ask at info@lovora.ai.
- What appears on my bank statement when I pay Lovora? Nothing explicit: a neutral description, a Telegram Stars purchase, or nothing at all for crypto.
- Can I pay for Lovora with PayPal? No. Card, Apple Pay or Google Pay on a secure checkout, Telegram Stars, or cryptocurrency.
- What happens when my Lovora plan ends? The account returns to the free tier; chats stay, plan credits end, top-up credits wait 60 days.
2. Photos, age checks and moderation
- Why are her photos blurred on Lovora? Free accounts get blurred previews; where the law requires it, photos wait for an age check.
- Why does Lovora ask me to verify my age? Because the law where you connect from requires it before explicit content; the check is run by Didit.
- Why was my message blocked on Lovora? The filters read it as a prohibited category; one block never suspends an account, and you can appeal.
3. Your account and privacy
- How do I delete my Lovora account and data? From the dashboard, immediately; what is erased and the two things that are kept.
- Can anyone read my chats on Lovora? Machines process them; staff only where necessary for safety or the law; never sold or used for ads.
4. Questions people ask
How do I contact Lovora support?
Email info@lovora.ai. For billing questions include the date of the payment and the plan; for a moderation decision you can also use the appeal form at lovora.ai/appeal.
Where is the full Lovora FAQ?
At lovora.ai/faq, with short answers to many questions on one page. The help pages answer one question each, with more detail and links to the binding documents.
How do I report content on Lovora?
Use lovora.ai/report, which needs no account, or email info@lovora.ai with the subject line CONTENT REPORT. Reports are investigated within five business days.