Billing: What You Pay, How, and When It Renews

• Card, Apple Pay or Google Pay: the plan renews at the end of each period (1, 3 or 12 months) at the renewal price shown at checkout, and the 24-hour pass continues as the monthly plan when its 24 hours end, until you cancel. The next period is charged up to a few hours before the current one ends and always starts when it ends, so no paid time is lost.
• Telegram Stars or cryptocurrency: one payment for one period. Nothing renews, nothing is stored that could be charged again, and there is nothing to cancel.
• Cancelling takes two taps: Account → Your subscription → Cancel subscription, then confirm. No questions asked, no offer in between. Access stays until the end of the period already paid and nothing more is charged; you can resume until that date. Deleting the account stops the renewal at once.
• Before a 3- or 12-month plan renews you receive a reminder by email with the date and the amount, and every charge comes with a receipt.

Full rules: Terms of Service, sections 5 and 6; step by step: How do I cancel Lovora?

• By card, Apple Pay or Google Pay. Choosing a plan opens a secure checkout page run by our payment provider, in your currency (local tax may apply). The card is typed there, never on Lovora's own pages.
• Inside Telegram, with Telegram Stars. You open a payment sheet in the Telegram app and pay there with whatever method your Telegram account already uses, including an ordinary card. Stars are Telegram's own unit; digital goods sold through a bot must be priced in them, which is a rule set by Telegram and the mobile app stores, not by us.
• In cryptocurrency. A self-hosted gateway generates an address for the order and the entitlement is granted once the payment is confirmed on-chain.

In no case do card details reach Lovora. What is recorded here is the transaction reference, the amount, the plan and the provider's charge identifier.

Nothing explicit. A card, Apple Pay or Google Pay payment is billed by the checkout provider under a neutral description. A Telegram payment appears as a purchase of Telegram Stars, billed by Telegram; a cryptocurrency payment produces no bank statement entry at all.

Access begins the moment the payment is confirmed by the provider — a successful-payment notification from the checkout provider or from Telegram, or the required number of on-chain confirmations — and not when the order is created. An order that is created and never paid grants nothing and expires by itself.

The end date is fixed when access starts and is visible in your dashboard. On that date the account returns to the free tier; the account itself, and its conversations, remain.

Some media — photographs, video, voice beyond the included allowance — consume credits, which come with a subscription and can be topped up. Credits are consumed only when the thing you asked for is actually delivered. If a generation fails after the credit was taken, it is returned.

Not to Lovora. A card, Apple Pay or Google Pay payment is completed on the payment provider's secure checkout page; what Lovora receives back is a confirmation and a reference, never the card number, expiry date or security code.

If you would rather not use a card at all, Telegram Stars and cryptocurrency buy exactly the same access. See Paying without a credit card.

If something went wrong, writing to info@lovora.ai is faster than a dispute and does not put the account at risk. A dispute opened without contact is treated as a refund request and the account's access ends, because the money for it has been reversed; the account and its conversations are not deleted by it.

Write to info@lovora.ai with the date of the payment and the plan. Refunds are processed back through the provider that took the money — that is how the money actually returns to you, and it is why a refund is not instant.

Sales of digital access are generally final. At our discretion, a refund is granted when a technical failure on our side prevented access to the service for more than 72 consecutive hours, or when a billing error charged you twice — as set out in section 6 of the Terms. A photo or video that fails to generate is never charged: the reserved credits return automatically. EU/EEA consumers also have the statutory withdrawal right described there.

Chatting starts with no account and no card: five messages as a visitor, twenty more after registering, and the first two voice clips free. You will meet the paywall when you ask for a photograph, which is the paid part of the product. See How Lovora works for what is generated and when.

Billing questions, receipts and refunds: info@lovora.ai. The binding commercial terms are in the Terms of Service.