Contact Lovora Customer Support

Last updated: October 16, 2026 | Lovora is an adults-only (18+) service on which all content is generated by artificial intelligence.

Phone: , Monday to Friday, 10:00–18:00 Eastern Time (Toronto). Email: info@lovora.ai, any day. We answer every message within one business day.

1. Customer support

Phone: . Hours: Monday to Friday, 10:00 to 18:00 Eastern Time, except Canadian public holidays. Outside these hours, leave a voicemail with your name, the email of your Lovora account and your question: we call back within one business day.
Email: info@lovora.ai. Read seven days a week; answered within one business day. Write from the email address of your account, or include it, so we can find your account.

2. Billing and refunds

For a question about a payment, include the date, the amount and the plan or credit pack you bought. We never ask for your card number, by phone or by email.

When a refund is granted and how: Refund Policy.
How access is delivered after payment: Shipping & Delivery Policy.
Plans never renew automatically, so there is nothing to cancel: How do I cancel Lovora?
What appears on your statement: Bank statement.

3. Account, safety and legal requests

Delete your account and its data: Delete your account, or write to us.
Report content or a safety concern: Report content. Contest a moderation decision: Contest a decision.
Copyright notices: DMCA Policy. Privacy requests: Privacy Policy.

4. Who we are

Lovora is operated by Eagle Technology, a business registered in Ontario, Canada, based in Toronto, Ontario, Canada. The full legal terms are in the Terms of Service.

5. Questions people ask

Can I call Lovora customer service?

Yes. The phone number is on the Lovora Contact page; the line is open Monday to Friday, 10:00 to 18:00 Eastern Time (Toronto). Outside those hours, leave a voicemail and we call back within one business day.

What is Lovora’s customer service email?

info@lovora.ai. It is read seven days a week and answered within one business day.

Who operates Lovora?

Lovora is operated by Eagle Technology, a business registered in Ontario, Canada, based in Toronto.

How do I ask for a refund?

Email info@lovora.ai or call us (number on the Contact page) with the date of the payment and the plan you bought. The Refund Policy explains when a refund is granted.