# Contact Lovora Customer Support

> Reach Lovora customer support by phone (Monday to Friday, 10:00–18:00 Eastern Time) or by email at info@lovora.ai, answered within one business day.

Source: https://lovora.ai/contact

[← Lovora](https://lovora.ai/)



Last updated: October 16, 2026  |  Lovora is an adults-only (18+) service on which all content is generated by artificial intelligence.

**Phone:** , Monday to Friday, 10:00–18:00 Eastern Time (Toronto). **Email:** [info@lovora.ai](mailto:info@lovora.ai), any day. We answer every message within one business day.

## 1. Customer support

- **Phone:** . Hours: Monday to Friday, 10:00 to 18:00 Eastern Time, except Canadian public holidays. Outside these hours, leave a voicemail with your name, the email of your Lovora account and your question: we call back within one business day.
- **Email:** [info@lovora.ai](mailto:info@lovora.ai). Read seven days a week; answered within one business day. Write from the email address of your account, or include it, so we can find your account.

## 2. Billing and refunds

For a question about a payment, include the date, the amount and the plan or credit pack you bought. We never ask for your card number, by phone or by email.

- When a refund is granted and how: [Refund Policy](https://lovora.ai/refund-policy).
- How access is delivered after payment: [Shipping & Delivery Policy](https://lovora.ai/shipping-policy).
- Plans never renew automatically, so there is nothing to cancel: [How do I cancel Lovora?](https://lovora.ai/help/cancel)
- What appears on your statement: [Bank statement](https://lovora.ai/help/bank-statement).

## 3. Account, safety and legal requests

- Delete your account and its data: [Delete your account](https://lovora.ai/help/delete-account), or write to us.
- Report content or a safety concern: [Report content](https://lovora.ai/report). Contest a moderation decision: [Contest a decision](https://lovora.ai/appeal).
- Copyright notices: [DMCA Policy](https://lovora.ai/dmca). Privacy requests: [Privacy Policy](https://lovora.ai/privacy).

## 4. Who we are

Lovora is operated by **Eagle Technology**, a business registered in Ontario, Canada, based in Toronto, Ontario, Canada. The full legal terms are in the [Terms of Service](https://lovora.ai/terms).

## 5. Questions people ask

### Can I call Lovora customer service?

Yes. The phone number is on the Lovora Contact page; the line is open Monday to Friday, 10:00 to 18:00 Eastern Time (Toronto). Outside those hours, leave a voicemail and we call back within one business day.

### What is Lovora’s customer service email?

info@lovora.ai. It is read seven days a week and answered within one business day.

### Who operates Lovora?

Lovora is operated by Eagle Technology, a business registered in Ontario, Canada, based in Toronto.

### How do I ask for a refund?

Email info@lovora.ai or call us (number on the Contact page) with the date of the payment and the plan you bought. The Refund Policy explains when a refund is granted.

## Related documents

- [Refund Policy](https://lovora.ai/refund-policy)
- [Shipping & Delivery Policy](https://lovora.ai/shipping-policy)
- [Billing: what you pay, how, and what never happens](https://lovora.ai/payments)
- [Terms of Service](https://lovora.ai/terms)
- [Lovora Help: all questions](https://lovora.ai/help)